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Home > Terms and Conditions
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| Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Happy Hour Candle Co., Copyright © 2010, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. |
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| We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order. |
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| We will ship your product as it becomes available. Usually, products ship the same day if ordered by 3:00PM PST, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping. |
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| We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. We will not sell your information.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Happy Hour Candle Co. site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. |
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We accept returns within 15 days from the date of purchase. Returns must be approved by a customer support representative prior to returning the product. All returns must be in their original packaging and the candles must remain unlit. The buyer is responsible for return shipping unless otherwise specified by customer support. To receive and RMA, please contact customersupport@happyhourcandleco.com. |
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| Shipping Time -- Most orders received before 3:00PM PST will ship the same day, provided the product ordered is in stock. Most orders received after 3:00 PM PST will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Happy Hour Candle Co. or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. Tracking information will be provided on all applicable orders. |
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| Happy Hour Candle Co. shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Washington State. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes. |
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| In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Happy Hour Candle Co. shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Happy Hour Candle Co. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Happy Hour Candle Co. shall immediately issue a credit to your credit card account in that amount. |
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